Privacy Policy

Last updated: 26th March 2026

Flower & Tassel (“we”, “us”, or “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or enquire about our services.

1. Who We Are

Flower & Tassel is a UK-based stationery business specialising in bespoke wedding and event stationery.

If you have any questions about this policy, please contact: hello@flowerandtassel.co.uk

2. What Information We Collect

We may collect and process the following data:

Information you provide directly:

  • Name

  • Email address

  • Phone number (if provided)

  • Event details (e.g. wedding date, venue, guest numbers)

  • Any information submitted via enquiry forms or email

Order-related information:

  • Billing and delivery address

  • Order details and preferences

Technical data:

  • IP address

  • Browser type and device

  • Pages visited on our website

3. How We Use Your Information

We use your data to:

  • Respond to enquiries and provide quotes

  • Process and fulfil orders

  • Communicate with you about your project

  • Improve our website and services

  • Maintain internal records for accounting and legal purposes

We only use your data where we have a lawful basis to do so under UK GDPR.

4. Legal Basis for Processing

We rely on the following lawful bases:

  • Contractual necessity – to provide services you’ve requested

  • Legitimate interests – to respond to enquiries and run our business

  • Legal obligations – for accounting and tax records

5. Sharing Your Information

We do not sell your personal data.

We may share your information with trusted third parties where necessary, including:

  • Printing and production partners

  • Delivery providers (e.g. Royal Mail, couriers)

  • Payment processors

  • Website platforms (e.g. Squarespace)

These providers only process your data as required to deliver our services.

6. Data Retention

We retain your personal data only for as long as necessary, including:

  • For the duration of your project

  • For legal, tax, and accounting purposes (typically up to 6 years in the UK)

7. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (where applicable)

  • Object to or restrict processing

  • Withdraw consent (where applicable)

To exercise your rights, please contact us at: hello@flowerandtassel.co.uk

8. Cookies

Our website may use cookies to enhance your browsing experience and analyse website traffic.

You can control or disable cookies through your browser settings.

9. Data Security

We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access.

10. Third-Party Links

Our website may contain links to external sites (e.g. Instagram). We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

12. Contact

If you have any questions about this Privacy Policy or your data, please contact:

Flower & Tassel
hello@flowerandtassel.co.uk